Support Request

Problem Report / Feature Request

To submit a problem report, please collect the following information:

  1. Description of the operation that failed
  2. The error log file, if one was generated
  3. If no error file was generated, a screen capture with the error message
  4. If possible, the ATML document that you were editing at the time of failure
  5. Operating system version and Service Pack level
  6. Account type (ex. Administrator,  Standard, etc.)

To submit a feature request, please prepare the following information:

  1. Brief description of your application / ATML use case
  2. Description of the feature that is requested
  3. An ATML document that contains the requested feature, if applicable
  4. Any supporting document that can be used to illustrate the feature: diagrams, screen captures, source code, etc.

To initate submission, please provide a brief description below. After receiving the form, we will contact you by email with additional instructions.

First Name:
Last Name:


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